Anyone bought anything from Blue Herron marine in the US?
Submitted by Adonis on Fri, 2011-10-14 12:16
Just thought I would ask the question as I bought a new transducer off this mob 2 weeks ago, still hasn't turned up so I emailed them and they recon they have a delay before they post the gear out so the bank can validate the credit card. Anyway emailed them back a couple of days ago to get an update and said if it's going to take much longer can I get a refund, haven't heard anything back.
Before I do a credit card charge back just wanted to know if anyone has bought anything from this mob and if they had to wait 2-3 who knows even more weeks before it got posted out?
Cheers,
Pete
thesupervisor
Posts: 1136
Date Joined: 10/06/09
i bought a tm270w tranny off
i bought a tm270w tranny off them and it took 6 weeks
had mates who were 4 weeks
but i think they had to wait for airmar to get it to them
i so i wouldnt stress for the amount you save its worth the wait
getting the bottom line final answer from a bunch of blokes that use false names and put smiley faces at the end of paragraphs is not the best place in the world to get the information you seek.
Adam Gallash
Posts: 15644
Date Joined: 29/11/05
yeh
Have bought there, but have to say that the customer service was pathetic. Ordered my tranny, waited for what felt like forever, emailed and rang asking if it had been sent or what the go was and never got a response, eventually arrived but not without some serious stressing.
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till
Posts: 9358
Date Joined: 21/02/08
Ahh and I do know of at least
Ahh and I do know of at least one other buyer that felt exactly the same way about them.
Tomcat
Posts: 614
Date Joined: 24/02/11
Try
Wjm winmar in the states cheaper than blue heron and very reliable great to deal will can email there site if you need it pm your email address
wangler
Posts: 607
Date Joined: 26/04/08
Yip, sloooow
bought a R199 tranny and took 4 weeks through Blue Heron. I think the reason for the slow post is I only paid AU$89. It took them 10 days just to process the order. There are some other sites that are marginally cheaper, but you get hit with freight like $300 on the 20kg R199.
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Dougie
Simon C
Posts: 801
Date Joined: 01/05/07
same same, took ages, no
same same, took ages, no response but turned up eventually and was a good price. I think they only order from airmar once you pay. Given that taylors had none in australia when I bought my 270W I figure supply was low
Adonis
Posts: 53
Date Joined: 02/06/06
Just thought I would give you
Just thought I would give you all an update after reading all your posts. It's been 4 weeks now and after no responses to my emails I got an email the other day saying "due to fraudulant transactions outside the us we have suspended all shipments outside the us including yours... For us to release your article you need to send us a copy of your latest credit card statement." or something to that tune.
In any case it was 4 weeks of waiting and it was still not sent so I have canceled my order and am still waiting for my refund. IMO I would never ever buy something from these ball bags again, they have the worst customer service I have ever dealt with. I would rather pay the extra $ and get it from somewhere else.