Whitworths
Submitted by still trying on Mon, 2020-11-23 10:22
So I have been having trouble with my sounder for about 6 months now and this weekend seems to be it for it can't get it to turn on and stay on. Bought a sounder online off of whitworths on special then after sorting it all out realised that you can't put any maps on it so started sending emails to try changing the order to a more expensive sounder another $300. Haven't heard anything from them so thought I'd ring and try get it sorted as soon as I told the guy what was going on he hung up on me, rang back nobody answering the calls now. Cheeky so and so.
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rather be fishing
Jackfrost80
Posts: 8051
Date Joined: 07/05/12
Good old Whitworths... the
Good old Whitworths... the epitome of poor customer service. Try ringing them with a query on any of their products and the standard answer is "you'll need to go onto the website and have a look".
Another time I rang to see if they had a particular item in stock and was advised they had low stock and to pop down and have a look. No kent, I'm not jumping in my car driving 40 mins for something that might not be there.... you get off your arse and go check lol.
Officially off the Pies bandwagon
Mike17
Posts: 323
Date Joined: 30/06/13
Shitworths
I can't believe anyone actually still uses them
Use The Force
still trying
Posts: 1020
Date Joined: 27/06/17
About an hour after writing
About an hour after writing this thread I got an email that my order is on its way they have sent the original item I purchased, I only have myself to blame I am just too busy at work to go around shop to shop at the moment pretty disappointed. Does anyone know what the garmin striker plus sounder and gps are like? I don't understand the advantage of being able to draw your own maps I can guarantee I'm no captain bloody cook so don't hold much hope.
rather be fishing
selthy
Posts: 287
Date Joined: 27/05/11
Did you purchase
Did you purchase the striker plus buy.garmin.com/en-AU/AU/p/592116/pn/010-01875-01? If talking Garmin and drawing your own maps, I assume you are referring to Quickdraw, which allows you to record your own contour lines. I've had a garmin with Quickdraw for 3 years and have never used this feature.
still trying
Posts: 1020
Date Joined: 27/06/17
Yeah thats what I have
Yeah thats what I have purchased they are on special at the moment. Does it come with any maps? The write up that your link gives me hope that it might its written differently to what I have seen. Thanks Selthy I was hoping to find someone who has one.
rather be fishing
selthy
Posts: 287
Date Joined: 27/05/11
I don't have the striker, I
I don't have the striker, I have an echomap however it also has active captain and quickdraw. So I can't say for sure, but would be suprised if at least a basic map is not provided with the sounder.
still trying
Posts: 1020
Date Joined: 27/06/17
After reading the info on
After reading the info on your link I think the unit draws the contours as you pass over areas so eventually you get a map. The echomap was what I was trying to upgrade too. The maps are handy when fishing places you aren't familiar with, like lead lines and stuff but I have navionics on my phone.
rather be fishing
sea-kem
Posts: 14858
Date Joined: 30/11/09
Whenever I walk into
Whenever I walk into Whitworths
Love the West!
Brock O
Posts: 3166
Date Joined: 11/01/08
Guy, If you haven't picked
Guy,
If you haven't picked it up..or opened it then you have every right to change your order!
When you go to pick it up...say sorry, dont want it now i want that one and will pay the difference.
still trying
Posts: 1020
Date Joined: 27/06/17
Yeah tossing up what to do
Yeah tossing up what to do the cheaper model is a 9 inch screen and I will be using it as split screen mainly so it does have some advantages, I've always got navionics on my phone as well.
rather be fishing
SeperateKnob
Posts: 660
Date Joined: 28/11/16
I sure miss BIAS boating
I sure miss BIAS boating
Silver Fox
Posts: 1097
Date Joined: 19/06/14
Asshats.......
Last time I was down in the big smoke I had the unfortunate please of having to go to the Mosman Park store. Long story short was me saying to them " I can confirm that what people say online about you guys seems to be true ". The guy asked me " What is that ? ". " You're a bunch of rude arrogant useless assholes " . Red skin against an old mans white beard for the guy behind the counter in the store was pretty impressive!.
My wife understands why I clean my rods n reels in the shower....
Craigineltham
Posts: 11
Date Joined: 14/01/16
Whitworths
I've always found their Melbourne store staff really helpful, hey but l live in Melbourne! Bit far for you to go lm thinking, haha. Good luck with what ever you decision making.
pelagicyachts
Posts: 1301
Date Joined: 23/02/11
BIAS was great, i miss it
BIAS was great, i miss it too, Kim was a great operator but the owner in QLD stuffed the business. Yacht Grot is not bad - they also have a big selection of second hand gear too - found a new chain gypsie there for my winch at around 1/4 of the price of a new one - thumbs up
paul d
Posts: 252
Date Joined: 16/03/13
Specialized Marine Spares in
Specialized Marine Spares in Canningvale have a pretty good range as well.
bleicester
Posts: 219
Date Joined: 10/09/14
Road Tech Marine
Has anyone tried these guys? They have three store in WA
www.roadtechmarine.com.au/
Error 404
Fish not found
Daryn
Posts: 161
Date Joined: 01/05/12
Yes, not as comprehensive or
Yes, not as comprehensive or with as much knowledge as Whitworths - but they are friendlier!
sea-kem
Posts: 14858
Date Joined: 30/11/09
Was in there (Cannington)
Was in there (Cannington) the other day, reasonable range and got what I needed. Young keens blokes on the floor.
Love the West!
Jackfrost80
Posts: 8051
Date Joined: 07/05/12
The Innaloo one is pretty
The Innaloo one is pretty decked out. Doesn't have the range of Whitworths but the staff don't make you feel like you're intruding on their midday nap time.
Officially off the Pies bandwagon
timboon
Posts: 2924
Date Joined: 14/11/10
Frosty it sounds like you
Frosty it sounds like you are ringing at the wrong time or perhaps going to the shop at the wrong time??
I know the shop might say open at 8am but you should perhaps say i'm sorry i've interupted you guys a couple of times to shop, is there a time that my shopping might suit your serving time??
The customer isn't always right Jack...
Jackfrost80
Posts: 8051
Date Joined: 07/05/12
Haha, I reckon they'd
Haha, I reckon they'd genuinely appreciate that... and then direct me to the website
Officially off the Pies bandwagon
timboon
Posts: 2924
Date Joined: 14/11/10
Have you tried their
Have you tried their website Jack?
The website probably directs you to the shop....
mandolorian
Posts: 19
Date Joined: 17/05/20
agree with all the comments
agree with all the comments here, always seems like they have to go out of their way to help. Heaven forbid if you try and have a joke with them........
Its a fine line between fishing and sitting there looking stupid
still trying
Posts: 1020
Date Joined: 27/06/17
I got my sounder yesterday I
I got my sounder yesterday I would say that it was fast service really and now with abit more research have found out how to get maps onto the sounder I won't go into it as it is a long process involving laptops, mobile phones and your sounder.
rather be fishing
Jackfrost80
Posts: 8051
Date Joined: 07/05/12
Just dropped in MACA in
Just dropped in MACA in Wangara, brilliant service and product knowledge!
Officially off the Pies bandwagon
Septimus
Posts: 146
Date Joined: 14/11/10
MACA?
Is that a new retailer?
Anything to do with the now defunct AllBoats?
Jackfrost80
Posts: 8051
Date Joined: 07/05/12
No connection to All Boats in
No connection to All Boats in a business sense but an ex employee who's made the jump and opened a new store to fill the void.
Proper old skool knowledge and service and Ben's willing to spend the time with you to talk it all through and he's left me $2k lighter to finally have the confidence to install a winch.
Officially off the Pies bandwagon
sunshine
Posts: 2556
Date Joined: 03/03/09
Dropped in to Specialist Marine in Canning Vale
Really knowledgeable and helpful but don't use google maps as the address is Catalano but it faces South Street right next door to Gone Bazaar
Gunnawundai
Posts: 43
Date Joined: 04/04/18
Whats their address?
Whats their address?