Flooded sharkshield
Submitted by Vinesh87 on Mon, 2017-12-11 20:05
Have many people been having problems with there sharkshields ( mainly 7)
I have a 18 month old shark shield that has water ingress and is stuffed after about 20 dives. Obviously its out of warranty but just feel its pretty poor from something that is not user serviceable!
Anyone else had any problems?
Cheers
Vinnie
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Brock O
Posts: 3224
Date Joined: 11/01/08
Take it back Vin...shouldnt
Take it back Vin...shouldnt happen even if out of warranty.
I phoned and left a msg a few months back as mine is a prick to turn on / off, my knob looks bent but still working..no reply so might be best to walk in if you haven't spoken to them.
Mate just picked up new unit, took 3 weeks due to back log and demand atm...there selling for $300 now at some joinrs due to Government contribution i think.
bleicester
Posts: 219
Date Joined: 10/09/14
nothing worse
nothing worse than a bent knob
Error 404
Fish not found
fishyink
Posts: 388
Date Joined: 29/11/06
Hi mate, mine done the
Hi mate, mine done the same
here is a recall on the switch. Just email them they will send you a new switch.
the magnet inside the knob rusts out.
https://sharkshield.freshdesk.com/support/solutions/articles/14000025521-freedom7-scuba7-surf7-fault-switch
im on my 3rd shark shield in 4 years.
scaubanatics in rocko do exchange units at a fraction of the cost, not sure if they still do.
Brock O
Posts: 3224
Date Joined: 11/01/08
Cheers Fishyink ...yep, cant
Cheers Fishyink ...yep, cant stand the bent knob
uncle
Posts: 9474
Date Joined: 10/02/07
Supposed be fit for the purpose you brought it for
Take it back or try consumer department of commerce
all aggressive fish love bigjohnsjigs
Rob H
Posts: 5796
Date Joined: 18/01/12
definitely Vin
definitely Vin
Give a man a mask, and he'll show you his true face...
The older you get the more you realize that no one has a f++king clue what they're doing.
Everyone's just winging it.
gruntre69
Posts: 533
Date Joined: 15/10/16
Yes, I bought one from
Yes, I bought one from gumtree last year tghat turned up but wasn't working. I found their customer service and product support to be very much lacking. The bloke I bought it off did the right thing and refunded me. I have a working unit now that I also got second hand and it is working well. I hope it continues...
Marine trimmer NOR (available for clears, tops, carpet, upholstery, custom equipment covers)
meglodon
Posts: 5981
Date Joined: 17/06/10
You brought an item that is unfit for purpose
Take it back you are entitled to have them fix, replace or refund your money, no ifs not doubts.
Rig
Posts: 2925
Date Joined: 27/12/06
sharkshield
on my freedom 7 I had the whip tail snap at the point of connection on the rubber after a couple of dives, it snapped at home when I was washing it. Appears it was unusual for this to happen
the shop I got it from (PDA) sent it straight back to the manufacturer and it was fixed promptly
In your initial post you haven't stated, will the dive shop or manufacturer not repair?
Vinesh87
Posts: 2751
Date Joined: 02/04/11
Was told by the LDS that it
Was told by the LDS that it is out of warranty and they send it back for the refurbished model for $350. And it def is out of warranty no arguments there.
My main problem with Sharkshield at the moment is because of the rebate the units are so hard to get!
I am still waiting on a reply from Sharkshield, was really just wondering if many other people have had this problem !
little johnny
Posts: 5359
Date Joined: 04/12/11
Pay $200 and
Hand old one in . Blue coloured one mint. Can dive deeper. Had 3 fail prior. First freedom 7 crap. Computer fail , water in unit, and switch fu--ed up.
Vinesh87
Posts: 2751
Date Joined: 02/04/11
Mine is the latest blue one.
Mine is the latest blue one. And its $350 to get a refurb unit now
little johnny
Posts: 5359
Date Joined: 04/12/11
Oh
Bugger. I've had no dramas with blue one ( touch wood).
Vinesh87
Posts: 2751
Date Joined: 02/04/11
Mate check how tight the 2
Mate check how tight the 2 security screws are. Mine were lose! Hence the water ingress!
Spicey
Posts: 219
Date Joined: 17/01/11
Freedom
I’ve been had 3 Freedoms. First was worn out then myself and two friends bought the Freedom 7 when they came out. All three ended up leaking somewhere between 12 months and 18 months. I contacted them to complain as mine was only just out of warranty and after much discussion they gave me a refurbished unit along with notice that this would be the last replacement. Shame it was a bad experience after paying a lot for it.
Vinesh87
Posts: 2751
Date Joined: 02/04/11
Lucky you got one i guess
Lucky you got one i guess but not great from a unit made to go in the water. Failed so early. If they can make my dive torch go 500 dives with no issue how hard can it be for this to be water tight!
little johnny
Posts: 5359
Date Joined: 04/12/11
Good point
.