Snapped stradic handle
Submitted by scotto on Mon, 2016-03-28 10:44
Anyone seen this before?
Snapped off at the handle and stem/spindle, on a 10 month old 5000 FJ stradic. It actually let go as I was putting it back in a rod holder! Looks as though both the handle and the spindle have fatigue cracks though?
anyway, hopefully I can find the receipt and claim warranty, otherwise where is good to buy parts?
Nimbin 157
Posts: 130
Date Joined: 03/05/10
Ring Shimano Australia. You
Ring Shimano Australia. You may have to send the reel to them or photos. May be covered under warranty or if not you should be able to buy a new one from them. Also plenty of aftermarket handles and knobs available in internet land.
Beard_Slob
Posts: 29
Date Joined: 02/07/13
AHA!
I ahd the exact same reel, same fail point, reel failed on me mid fight on the beach with a very large fish, got it all on film!
nightfish
Posts: 326
Date Joined: 18/10/10
Saragossa 10000 same for me.
shimano replaced no probs, send in busted handle with receipt and sent straight back
froos
Posts: 19
Date Joined: 21/11/15
Same
Same reel, same broken handle.
Sent back to Shimano, had to pay for postage, came back all fixed.
JohnF
Posts: 2836
Date Joined: 07/07/10
Bung a bit of that ribbed
Bung a bit of that ribbed carpet around it Scotto, willl be sweet as cuzzie bro.
Boston Whaler 235 Conquest......getting the flogging it was built for.
Diesel80
Posts: 196
Date Joined: 29/08/13
You shouldn't have to pay for postage if making a legit warranty
claim.
See here: Returning a Product
https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund
You can claim it back from them (cost of postage) but most big players like that would have a reply paid address they can provide you to return using.
Cheers,
D80
Member of the Offshore Angling Club of WA
www.beachfishingwa.org.au
dumper
Posts: 1026
Date Joined: 03/04/08
Sounds like you were
Sounds like you were cranking your handle a little too hard Scotto
scotto
Posts: 2470
Date Joined: 21/04/08
All good
spoke to dunphy sports today and sent it off. They should have it replaced and back to me hopefully by next week.
Lavs
Posts: 174
Date Joined: 30/04/12
Shimano Biomaster 8000
My Biomaster broke at the same point. Compleat Angler Nedlands were great as I got the reel for xmas from the mrs (who has a habit of not keeping receipts). She found the purchase on a bank statement so I knew the date and time. The guys looked it up and re-produced the receipt for me.
Shimano had the reel repaired within a week.