Avoid Club Marine for boat trailer insurance

 My boat trailer was damaged on the weekend and witnessed by 2 other people who both left their details. Now Club Marine is stating that I have to pay my $500 excess and I only receive this back if they are able to recover the money from the offender. That now means that instead of fixing myself I need to decide whether I want to risk paying $500 to have someone else fix the damage and hope I can get my money back. I'll be changing my policy immediately and suggest others avoid club marine as well. 


Matt T's picture

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Every insurance policy

Mon, 2014-06-16 10:08

That is the same for every insurance policy mate. If you can identify and provide details of the the third party that caused the damage, and they are found liable, then the insurer will waive your policy excess as it will be recovered from the third party.  

mullinz's picture

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That was not what I was told,

Mon, 2014-06-16 10:29

That was not what I was told, the club marine representative stated clearly that only if their claims department was able to recover the cost of the repairs from the offender would my excess be waived. Judging by the state of the offenders car, the fact he did not leave a note I doubt very much they'll get anything from him.

Why would I take it to get repaired at a cost of $100 an hour for labour, parts etc and pay $500 excess if I can do it myself for $100 in parts and an hour labour or so.

sunshine's picture

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Whilst many MOTOR insurance policies

Mon, 2014-06-16 10:36

Contain excess waiver clauses where you can identify the responsible third party (and most require, specifically, the name, address of the driver and vehicle details not simply a rego for the reasons set out below). 

Note that under Privacy legislation contrary to what people might think insurance companies do not simply have access via the Department of Transport to details simply by giving a registration number.  They can only get access to that information if you have lodged a formal police report and the police have followed up the supposedly responsible party - insurers get the information through a formal request process and payment of a fee for a copy of the police report and party details contained therein...... otherwise it is illegal for them to seek to gain access to what is private information. 

The waiver clause in regard to excesses being payable does not generally apply to trailer boat insurance.  The excess is payable up front and will only be reimbursed if the insurer is successful against the responsible party.

So moving your insurance to another company wont place you in any better position.  

Yes I know that is a crock that that is what the general public demanded and were given under Privacy legislation (oh and don't ask any police mates to look it up - they face the sack and potential criminal charges for accessing that info without reasonable cause)   

Toby Roe's picture

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Yep sad but true.  I found

Mon, 2014-06-16 10:39

Yep sad but true.  I found this out the same way on my car.

scano's picture

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That's how all insurance works

Mon, 2014-06-16 10:45

 If there is an accident then you pay your excess regardless of fault and then when one of the parties is deemed liable then the innocent party gets their excess refunded.

 

read your car insurance policy closely and I can almost guarantee it will be the same. I had an accident years ago that was clearly not my fault however they took my excess out of the write off payout amount. Then when the whole matter was settled with the other drivers insurance company I was then forwarded a chq for the remaining amount which was originally my excess I paid.

 

if you can repair your boat trailer to a standard you are happy with for little money then I suggest you do it. To be somewhat fair to club marine, why should they just go ahead and fix everyone's damage no questions asked and not charge an excess up front. I am sure they see plenty of claims with conflicting stories of who was at fault and it is really just a case of establishing facts and getting quotations to start with which they would require.

 

no I don't work in insurance I merely see both sides of the argument. If your trailer was damaged and you are100% sure it was not your fault then pay your excess and let the experts do the chasing of the other party whilst you are getting your pride and joy back out on the water.

 

scano

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mullinz's picture

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 Just goes to show doing the

Mon, 2014-06-16 10:56

 Just goes to show doing the "right thing" isn't always the best solution. Given the offenders car was still there in hindsight I should of just driven my car into his trailer and called it even. 

 

I habe absolutely no faith in the insurance company getting money out of this guy and I'm not in a position to pay a $500 excess only to receive it back in a years time, even if they are auccessful. 

Looks like I'll be fixing it myself. Goes to show even with a witness leaving a note the prick still got away with it 

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 Speak to the coppers.  Give

Mon, 2014-06-16 11:51

 Speak to the coppers.  Give em details. At least the other bloke will have some dramas

outdoinit's picture

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I know you prob want your trailer fixed now BUT

Mon, 2014-06-16 12:21

 Take all details to the Cops, they will visit this scum bag and say that they have witnesses etc and that you want to press charges..

it will take longer but in the end these scum will pay..

 

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Jason P's picture

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 Maybe also talk to your

Mon, 2014-06-16 19:42

 Maybe also talk to your insurance company again, because I got conflicting information before from two different claims representatives when I rang them back after speaking to the coppers about it. Only loss would be they would give you the same answer.

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Swompa's picture

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 Hit and run. Isn't it as

Mon, 2014-06-16 19:53

 Hit and run. Isn't it as simple as that?

collin g wood's picture

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.

Mon, 2014-06-16 20:43

Leaving the scene of an accident maybe?? Nasty charge to have apparently, dunno if it applies if no one injured though.

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 I agree, take it to the

Mon, 2014-06-16 20:52

 I agree, take it to the cops. If you have evidence at least you could offer him a deal. He pays the repairs and you drop the charges.

If its legal to smash into someones trailer and leave the scene (I doubt it) then you could do the same to him and its one all.

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Difference circumstances

Tue, 2014-06-17 08:26

for me. My car got keyed, no witnesses, rung the insurance company and they sent out the forms etc. My excess was $500, Bob had a mate that had his own panel beating/spray painting shop.  Didn't claim got the damage fixed for $300 plus his mate gave my new 4x4 (was 12months old at the time) a buff up as had some bush scratches on the black paint from bush bashing.

We witnessed a trolley run down the side of a brand new Ford, the people that let it go, looked at the big scratch all the way down the right hand side, laughed,said not much damage and got in their Merc.  We got their details, description of the colour, rego  and left the details plus our phone number, another lady came and left her details also. The couple of the new Ford rung us and said how lucky they were to have two witnesses, as this was their first ever new car and would do them well after they retired, their insurance company got the a...holes and made them pay everything.

 

Good luck on your insurance company, as a lot are a...holes from what I've heard.

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NORUN NOFUN's picture

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Car park

Tue, 2014-06-17 09:12

If an accident happens in a carpark ( minor car/trailer damage ), is it not a civil matter, and the police do not want anything to do with it ?

scano's picture

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Waste of time going to the police

Tue, 2014-06-17 10:32

They are basically on a no overtime at all policy!

 

so unless someone is seriously injured in an accident they don't even bother attending the scene of a crash nowadays.Tthe same goes for house burglaries, if will take them ages before someone can attend because they are so strapped for time and resource funding. 

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Not the coppers

Tue, 2014-06-17 10:47

 Unless it occurred on a road, coppers can't do anything about it. Car park = insurance companies (unless car park is gazetted for some reason)

you can go to crashreport.com and report it and see what happens, but it will probably get put to file straight away.

if a vehicle crash occurs on private property or not on a road it is the responsibility of your insurance companies to chase up.

 

 

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Paul H's picture

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a car park is actually a road

Tue, 2014-06-17 12:20

a car park (assuming the one in question is open to the public and does not have restricted access/gates etc.) is actually a road related area (classed the same as a road) and the same rules apply so the coppers can act if they want to. Getting them to do something is a different matter but if you get the right copper and have a witness or evidence they should do something - if they don't put in a complaint.

I'd report it regardless of what the cops would do - at least then you have a record

Bet if I did a burnout in a car park in front of the cops they would be more than eager to act/impound my car!!

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sea-kem's picture

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 I think laws regarding are

Tue, 2014-06-17 12:31

 I think laws regarding are different in each state Paul but I'll stand corrected. We've been told that if some idiot hits a kid in our private caravan park the the parents have every right to sue the caravan park. We are constantly reminding dickheads there not to speed on the roads.

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Paul H's picture

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There are some differences

Tue, 2014-06-17 19:13

There are some differences but they are by enlarge the same or pretty similar.

No lawyer but I would assume if you had adequate signage regarding speed limits and children in area etc you would be reasonably protected - can't prevent idiots from ignoring the obvious.

Not suggesting court rulings always get it right though..

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Dude

Tue, 2014-06-17 15:56

 You are talking about two different things. Burnouts in a carpark open to and used by the public is different. Having a simple accident in one is another.  Trust me, I'm a professional..... 

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Hence

Tue, 2014-06-17 15:57

 Why people without a licence can drive in a shopping carpark. It ain't a road. 

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 so your saying road rules

Tue, 2014-06-17 16:43

 so your saying road rules dont apply in carparks 

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No

Tue, 2014-06-17 19:01

 That is not what I said, my post is above

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don't quite understand what

Tue, 2014-06-17 19:22

don't quite understand what you have written.

if it's not a road and you can drive without a license
how do road rules apply?

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Many different situations for

Tue, 2014-06-17 19:38

 Many different circumstances.

but if you are In the carpark of Coles, you don't have a licence= no dramas. 

Drive like a numptie and you can be looking at reckless or dangerous because that can be committed in places open to the public, not just on a road. However section 49 1 (a) of the road traffic act stipulates 'road' as an element of the offence, ergo to be charged with no licence you must be on a road. 

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Ok cool... that clarifies

Tue, 2014-06-17 20:05

Ok cool... that clarifies it....
of course and fair enough you can't go around throwing hand grenades in a public place cos its dangerous but it does seem strange that police cant do something about damage caused.

I guess it's a pretty minor thing for police to chase up. Sorry to say I really don't know the law on this side of things but there must be some sort of law on damage to someone else's property on public grounds?

maybe just not worth their while if under the $3000 limit

Paul H's picture

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exchanged a few PM's with

Tue, 2014-06-17 20:53

exchanged a few PM's with Muppet - appears he is right and he was referring to the definition of a road - which is generally the black thing you drive on to get to your house/driveway and includes the verge/footpath (short version) whereas I was referring to a road related area which includes other things such as car parks and the actual driveway of your house from the verge up to and including the inside of the carport/garage attached to your house.

personally given police resources are not finite I'd rather police tackle more serious issues than what amounts to a minor bingle in a car park (admitting my call of lodging a complaint if police didn't follow up this matter was not consistent with the nature/extent of the damage).

Guy who did the hit n run was a prick more than likely but how many of these occur in a day and how much time do we want police to potentially waste on these types of things would be the logical question to ask

Cheers

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 There are only certain

Tue, 2014-06-17 17:42

 There are only certain offences which apply to a public place and not just on a road. They include Reckless driving, dangerous driving,  Excessive Noise/ smoke Drink and Drug driving and Fail to stop / fail to report crash , Injury  or damage. The crash you described is in a public place and the crash investigators would at least chase up the owner of the other vehicle and advise you of his name and address.  You have nothing to loose by doing a crash report

 

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As i said

Tue, 2014-06-17 19:06

 Go online crashreport.com and fill it out. You will see on that site the. Criteria for reporting. Under $3000 doesn't need to be reported, unless there is injury. insurance companies deal wth it. I'm not going to go into all the detail about it Im not that good at typing.... Under $3k won't get a look in. 

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Edit

Tue, 2014-06-17 19:18

 Crashreport.com.au

didnt want to start an argument. Get enough of them at work!

i have insurance on two boats. I bumped the excess right up. If the repair bill at any stage is $2k or less, I will pay for it myself. Anymore I'll pay the excess and let the insurance sort it. At least that way I reduce my premiums in the meantime and by a fair bit too. 

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Def don't agree

Tue, 2014-06-17 21:09

 I understand that you are required to report it, in this instance. Why, because irrespective of whether this occurred on a road, or other public place, I.e. carpark ,  the owner of property that has been damaged, is not present (Hit and run...which is the case here unless I have read the OP incorrectly) and this is regardless of property value.

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I believe Muppet said to

Tue, 2014-06-17 21:17

I believe Muppet said to report it (via crashreport.com) which he also said notifies the police and constitutes the required reporting of the incident (about 10 or so posts above).

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If you read the post two above mine

Tue, 2014-06-17 21:24

 Paul , you might get what I'm saying.

Paul H's picture

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Point noted - I'm in SA and

Tue, 2014-06-17 21:33

Point noted - I'm in SA and as far as I'm aware the reporting requirements here are the same or very similar, hit n runs don't get a mention as far as reporting requirements (at least not here) its all about injury or extent of damage. I guess its assumed the party that did the hit and run is not exactly going to report it but that doesn't include the possibility of the "victim" owner or witnesses seeing it and obtaining rego etc.

Happy to be corrected

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No worries mate - wasnt a case of correcting you

Tue, 2014-06-17 22:05

 the fact that it is a hit and run , means that it must be reported, as I said even if the value of damage is below $3000....I might yet be corrected, just my opinion. Further , because it is a hit and run (an actual offence) - then I think it is a fair assumption that it will get invesigated. Im guessjng the witnesses would be interviewed and given the opportunity to provide a statement. Aldo, I understand that because s vehicle has been used in the offence, then the . registered owner or person in charge would be required to provide details of the driver at the time it happened

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no problems and understand

Tue, 2014-06-17 22:27

no problems and understand but given the amount of damage were talking about should we expect police to do any major follow up - given there would be a huge number of such low damage incidents (lost count of how many times me or family have come back from shopping to note some idiots put a relatively minor ding in the car in a car park).

Unfortunately it often leaves the owner in the position of the repair being in same vicinity of the excess so is a no win. Take action through small claims court (particularly if you had witness) just to have the satisfaction of inconveniencing the prick - would be a slightly cheaper option and you never know you might get the decision in your favour and he'd have to pay court costs and the damage bill.

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Yep, I hear you

Tue, 2014-06-17 22:40

it just seems, that someone should be spoken to, possibly held responsible, given that there are a couple of witnesses....irrespective of if you make an insurance claim or not, based on the cost. It wouldn't be everyday that there are witnesses, but I do understand what your saying about police resources.

Who knows, a copper may speak to the witnesses, only to be told they don't wish to make a statement - 2 phone calls, matter filed.

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Black stuff only

Wed, 2014-06-18 01:00

 Paully, coppers only want to know about hit n runs on the black stuff. (new reporting standards released this week) There is simply to many bingles in carparks and alike. it would be unrealistic to think that they would be investigated. It is not just about having someone held responsible anymore.

Things are prioritised according to seriousness. For less serious ones, cost is a factor. What is put in must = return.

I wish it was as simple as making 2 phone calls and filing if no one wanted to talk. It aint that way. 

 

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if it`s only $100

Tue, 2014-06-17 19:08

in parts and an easy fix why would you even bother going through insurance.just get the bits and fix it and save yourself

a lot of dramas

Swompa's picture

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 It is more to make a point

Wed, 2014-06-18 19:10

 It is more to make a point to the asshole who did it, that isn't. Ok.

i would happily chip into your excess if I knew the culprit was going to be held accountable.