I need a Electronics Guro for help with failed Ctek MXS 10 battery charger

Hi Everyone
I'm a newbie here, pls be gentle.
I have an Ctek MXS 10 battery charger that didn't work as expected and now not at all.
Does anyone know a guro who you'd recommend I see?
Cheers.

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z00m's picture

Posts: 1086

Date Joined: 10/05/14

whats the issue

Tue, 2018-03-27 19:56

 Try and explain what you are trying to do and what the problem is?

hilko's picture

Posts: 58

Date Joined: 27/03/18

Thanks z00m When I plugged

Tue, 2018-03-27 20:04

Thanks z00m
When I plugged the unit male plug into female plug in dash - the 'amber' flashing light (in dash indicating 'House battery' is going flat) started flashing 'Red'.
So I unplugged it from dash and used the alligator clips instead directly onto battery.
The unit started normally, ie cycled from Number 1 light to Number 2 light inclusive and that's where it stayed for 3 days.
I then disconnected alligator clips and Ctek unit went dead.
Doesn't cycle up at all now or go on.

Willlo's picture

Posts: 1490

Date Joined: 07/10/11

 How long have you had it ?

Tue, 2018-03-27 20:20

 How long have you had it ? Maybe just return it to the store you bought it from for warranty. 

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hilko's picture

Posts: 58

Date Joined: 27/03/18

Less than 12 months on exchange for a smaller unit

Tue, 2018-03-27 20:34

Seems like an easy thing to do - to return.
But what if it's something to do with the VSR setup or instal on my boat?
Or new batteries... (6 months old)
hence why I'm hoping to connect with someone who knows his stuff.
I'm in WA.

Posts: 5745

Date Joined: 18/01/12

 Ctek has a 5 year

Tue, 2018-03-27 21:08

 Ctek has a 5 year warranty-return it.

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 Give a man a mask, and he'll show you his true face...

 

 

The older you get the more you realize that no one has a f++king clue what they're doing.

Everyone's just winging it.

 

Posts: 1084

Date Joined: 21/05/12

 take it to  battery world

Wed, 2018-03-28 06:19

 take it to  battery world etc.

let them check it 

ctek - baintech is a pleasure to deal with , the 5 year warranty helps

http://www.baintech.com.au/contact-us

they posted parts to me while i was touring tassie, free of charge to the general store in a woop-woop town 

 

 

 

Posts: 5745

Date Joined: 18/01/12

 You will need a receipt.As I

Thu, 2018-03-29 19:24

 You will need a receipt.
As I found out the hard way with my MX5, there are 2 importers of Ctek to Aus and even though Ctek said theyd cover it, it had to be thru one of them.

Neither would assist despite Cteks willingness to sort it.
Ctek via the serial number determined it was less than 5 yrs old but were unable to track which importer received it.

____________________________________________________________________________

 Give a man a mask, and he'll show you his true face...

 

 

The older you get the more you realize that no one has a f++king clue what they're doing.

Everyone's just winging it.