Telstra mobile phone data
Submitted by Anonymous on Fri, 2015-05-15 06:12
I'm with Telstra for my mobile phone as is my wife. We have noticed in the past 3 weeks we seem to be using our phone internet data a lot quicker than we have in the past and we are not using our phones anymore than usual. I was talking to a workmate and he was saying the same thing. I was wondering if anyone has experienced the same thing? I'll be ringing Telstra to see what they say...
Swompa
Posts: 3854
Date Joined: 14/10/12
I have seen a couple of
I have seen a couple of similar posts on Facebook. Try the Telstra Facebook page and look for some similar problems
sea-kem
Posts: 14919
Date Joined: 30/11/09
If you use facebook, make
If you use facebook, make sure you have auto play turned off in the settings. My offsider's phone started using more than usual data and that's what it was, auto playing all the vids in his newsfeed.
Love the West!
solly
Posts: 375
Date Joined: 11/09/05
it happened to me
I went from 50% data use to 85% in two hours then to 100% 1 hour later. funny thing was the phone was not being used at all .After the first text I turned it off just in case there was a app downloading or something ,when I turned it back on a hour later i got the next text 100% used. Going to Telstra shop today to sort it out
There are two types of people ,do'ers and watchers
Right now the do'ers are the doing it
And the watchers are watching us do it
Vinesh87
Posts: 2751
Date Joined: 02/04/11
Same thing with me. Phone
Same thing with me. Phone was turned off at Abrohlos wtf.
Telstra just released the $10 for a extra 1gb, bets its not coincidental.
chris raff
Posts: 3257
Date Joined: 09/02/10
If it’s only just
If it’s only just started most probably a telstra update that’s causing it . Adding more bloatware crap apps running and downloading in the background .. I downloaded the Battery Doctor App which stops all that and it also doubled my battery life ..
“Intelligence is like a four-wheel drive. It only allows you to get stuck in more remote places.”
tim-o
Posts: 4657
Date Joined: 24/05/11
Ringem up
If u go over your data or calls/sms allowance, they have credited me several times lol
I am, as I've said, merely competent. But in an age of incompetence, that makes me extraordinary.
crasny1
Posts: 6990
Date Joined: 16/10/08
Happened to me once
Something downloaded and my 1.5G usage/limit went up to 9G. WTF
I rang them saying I wasnt even using it, and they said it was an Phone update. But I never pressed anything to cause that to happen. Had to buy extra data packages ($60) to cover this, with a refund. The bill for the extra data used was ~$600, which I had to pay, then refunded in the next bill, which turned into a negative Bill, which again effected the next bill. So got it back in 2 months so to speak.
BUT - the data packs kept coming. Once you buy them they stay attached to your bill unless you cancel them, which I didnt know. So payed an extra $60 for 2 months until I realised when the non negative bills came through. Still cost me $180 for some stupid download that I didnt approve!!!
"I would like to die on Mars. Just not on impact!!" _ Elon Musk
Rocktron
Posts: 66
Date Joined: 08/02/13
turn off background data
make sure you turn off all your background data in your phone settings. Easy to do. You can also check that all your apps are not running in the background which also uses quite a bit of data.