Navionics card not reading

Hi all, have navionics card (micro ) in lowrance hds9 live has worked great for nearly four years then started to stop reading, restarting the unit the card worked ok, but recently card stopped reading, have cleaned contacts with wd40, worked once and now does not read, have tried in second slot for card still no read. Saved my waypoints to new blank sd card then did a soft reset, still no read. Has any one had similar fault? 

 


Yewiefish85's picture

Posts: 792

Date Joined: 02/01/11

 I'm going to keep an eye on

Sat, 2023-12-09 18:10

 I'm going to keep an eye on this one, I think I have the same problem, tracks work fine, no maps tho, I rang Lowrance Australia, they recon they are not sure and to ring Navionics in Italy!, I just downloaded navionics on my phone and use that instead

Posts: 64

Date Joined: 14/06/13

 I got same response from

Sun, 2023-12-10 11:48

 I got same response from lowrance, told me to call navionics, person on phone didn't seem too interested which surprised me as prior calls to help line have been great,I rang CH Smith in Melbourne who were great on phone and suggested I send SD card to them and they will check out card if corrupted which I am going to do.

interesting point they told me that most of there phone calls after lunch come from people on west coast WA

my unit has c map built into it, but navionics gives a lot more detail especially when looking for new ground,

Bradmac73's picture

Posts: 201

Date Joined: 22/03/17

Does C-map still work?

Mon, 2023-12-11 09:42

 

 

Does your c-map still work when this happens?  I had same issue but was running C-Map only. The issue is with the unit not the card as I've tried swapping to navionics and same problem.  Power off and power up again sometimes works, sometimes doesn't.  It's been intermittemnt too, so most days it's fine, and occasionally it's a prick. 

Still haven't solved it, I use the phone app as back up.

Posts: 64

Date Joined: 14/06/13

 C map works fine unit came

Mon, 2023-12-11 13:47

 C map works fine unit came with c map installed in it

navioncs has been working fine for years 

I haven't done any updates but I did have to go on line to activate it when new

have had to restart unit for card to work but zip now

at least buy sending card to CH Smith I will know one way or other card or unit

 

 

Posts: 64

Date Joined: 14/06/13

Navionics card update

Wed, 2024-01-03 09:40

Card confirmed corrupt. At least not head unit.

have ordered replacement card from CH Smith who diagnosed and confirmed card faulty

excellent customer service, many thanks to them.

 

sea-kem's picture

Posts: 14972

Date Joined: 30/11/09

 Maybe a stupid question but

Wed, 2024-01-03 20:12

 Maybe a stupid question but Just curious, the card is faulty so is the replacement free? Or is it faulty due to corrosion etc? 

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Love the West!

Posts: 64

Date Joined: 14/06/13

 Fault in card, no sign of

Wed, 2024-01-03 21:53

 Fault in card, no sign of corrosion card out of warranty, had 12 months warranty only from new

paid for replacement card.

Posts: 5796

Date Joined: 18/01/12

 Navionics cards are such a

Wed, 2024-01-03 22:19

 Navionics cards are such a rip.
If you have one that is faulty and outside warranty, you should NOT have to pay the licencing fee again which is 95% of the cost charged for a card.

You've already paid for the licencing, it should be something like card cost ($20) plus the 15 seconds it takes them to load it.

____________________________________________________________________________

 Give a man a mask, and he'll show you his true face...

 

 

The older you get the more you realize that no one has a f++king clue what they're doing.

Everyone's just winging it.