Brett
Submitted by VaSSagO on Fri, 2015-02-20 18:49
Any tips for getting to the top of his to do list?
I know he is really busy but 6 weeks ago he said our new motor had arrive in Perth, we dropped off the boat and he took off the old motor.
As you can guess I am getting pretty frustrated with the same story... "Busy..next week" or "busy...don't know" or "didn't actually get your motor...don't know". So another couple of weekends of chores around the house, fun times.
Rant over
fishy fingers
Posts: 1719
Date Joined: 28/04/07
get someone else
he's very unreliable
VaSSagO
Posts: 126
Date Joined: 09/12/09
Have said I can pick up the
Have said I can pick up the boat and new motor tomorrow and get someone else to do it if he is too busy. No response yet (it was after hours so I sent him a SMS).
I think I will go down and see if I can pick do that tomorrow.
Paul_86
Posts: 1449
Date Joined: 27/03/09
After hearing good things I
After hearing good things I tried to get him out to service my boat. After 2 no shows and no courtesy call to say he wasn't coming or sorry he didn't make it I didn't waste any more time with him. Took my boat to waterline marine and glad I did, Cameron's a nice guy and done a great job for a good price.
Hope you get it sorted out soon!
Blank Cheque
Posts: 221
Date Joined: 28/03/09
He has lost an employee due to an accident
not sure when he will be back on deck. Brett is under the pump now more than ever.
Its a little late to head home early
fishy fingers
Posts: 1719
Date Joined: 28/04/07
so whats his excuse
for the last two years?
Markie
Posts: 2149
Date Joined: 06/08/10
He's a liar and I wouldn't
He's a liar and I wouldn't bother ever again. Marine masters for me.
sandbar
Posts: 704
Date Joined: 25/10/09
+1 Mick
Marine Masters
Confidence every time i turn the key.
meglodon
Posts: 5981
Date Joined: 17/06/10
Hope you haven't paid for the motor
Grab the boat and motor if you can and try another marine service place. Unfortunately some good people have done dastardly deeds because of financial pressures in recent times.
seaswirl
Posts: 268
Date Joined: 29/08/10
He doesn't like it when you
He doesn't like it when you complain online. ...do it more. Had the same problem. He use to be very good.
holth
Posts: 812
Date Joined: 09/10/06
Mate l place an order for
Mate l place an order for motor and fitting 4 weeks ago. Boat was ready to go as we had done the derigging. Motor Was on boat in 2 weeks. We just hounded him by phone and got results. I had to jump through afew hoops but Im happy so far.
When time for servicing comes l will wait and see.
terboz123
Posts: 1358
Date Joined: 13/04/11
platnium marine mechanics!
platnium marine mechanics!
a hard days fishing still beats work
PGFC member
GCGFC memberholth
Posts: 812
Date Joined: 09/10/06
One problem with other
One problem with other marine mechanics is they need to be suzuki dealer/certified to rigg and fit a motor. Now l know any marine mechanic could do it but is suzuki going to warrent there work if a problem arises. Its a tricky one
I will have the same issue with servicing as l usually use the marine doctor, have for the last 8 years and l trust him. He would say he can service and there wont be dramas but will suzuki cut my warrenty from 5 to 3 years like it stats in the manual.
dodgy
Posts: 4576
Date Joined: 01/02/10
Haha. Ask him why he sells
Haha. Ask him why he sells brand new crated motors then.
Does anyone know where the love of god goes, when the waves turn the minutes to hours?
spinksy
Posts: 266
Date Joined: 06/10/10
got him to fit up my motor
You could tell it was a rush job, But only minor things and he was 3 grand cheaper than all boats. Bloody hard to get to do the 20 hr service and now it is due for the 100 hr. I rang him the other day and he sounds like he is under the pump and couldn't give a date and time so I will probably look for another Suzuki certified servicer NOR. Other than all boats does anyone recommend anyone?
Deleted
Posts: 6265
Date Joined: 26/04/14
suzuki website says seapower
suzuki website says seapower australia in freo is the only other metro dealer.
fishy fingers
Posts: 1719
Date Joined: 28/04/07
Midway marine
in rockingham I believe are suzuki dealers
Pitty
Posts: 161
Date Joined: 08/12/12
I know midway do Mercury and
I know midway do Mercury and are very good
UBIQUE
Vinesh87
Posts: 2751
Date Joined: 02/04/11
I know Kevin at liesurecat
I know Kevin at liesurecat install zooks on boats not just cats. Anyone used them?
Deleted
Posts: 6265
Date Joined: 26/04/14
Is Kevin the younger bloke
Is Kevin the younger bloke with red hair
Vinesh87
Posts: 2751
Date Joined: 02/04/11
No idea, only spoken to him!
No idea, only spoken to him!
jng
Posts: 488
Date Joined: 03/08/07
dont hold me to it, but i
dont hold me to it, but i think brett works/owns the suzuki department which installs for leisurecat (westcoast suzuki marine)
Deleted
Posts: 6265
Date Joined: 26/04/14
Paul H
Posts: 2104
Date Joined: 18/01/07
Authorised/certified dealer
Authorised/certified dealer to cover warranty (even extended) is a ruse. As long as you can prove it was serviced by a competent person the warranty has to be honoured under statutory warranty law.
I bought a new Yamaha last April same thing 5 year with Yamaha authorised servicing (otherwise 3 years) - Sorry I paid $12,000 for that motor and its serviced annually by a competent marine mechanic - I expect it to run trouble free for at least 5 years regardless.
(and if they tell me otherwise I'll just bring up all the stuff ups the Yamaha authorised persons made on installation and ask the question - so can they prove their work is any better)
Youtube Channel - FishOnLine Productions
https://www.youtube.com/channel/UCbUVNa-ViyGm_FTDSv4Nqzg/videos
spinksy
Posts: 266
Date Joined: 06/10/10
But you need
All the stuff do do the diagnostics and reset service light and download report from motor
Rob H
Posts: 5795
Date Joined: 18/01/12
not to reset service light.
not to reset service light.
Give a man a mask, and he'll show you his true face...
The older you get the more you realize that no one has a f++king clue what they're doing.
Everyone's just winging it.
Paul H
Posts: 2104
Date Joined: 18/01/07
My Commodore does not go to
My Commodore does not go to an authorised holden dealer/service centre (for good reason) and my ''competent mechanic'' has all the diagnostic tools - competent marine mechanic should have the same.
Youtube Channel - FishOnLine Productions
https://www.youtube.com/channel/UCbUVNa-ViyGm_FTDSv4Nqzg/videos
Auslobster
Posts: 1901
Date Joined: 03/05/08
Slightly off topic...
...but my mechanic (independent) blames software/diagnostic procedures for the exorbitant cost of servicing outboards. Could be right, or could be a handball (or handjob).
ROCKPOM
Posts: 626
Date Joined: 23/04/07
He can be a very busy guy
He can be a very busy guy and we have never had any issue with Brett and is always more than helpful in handing over any information needed as well as dropping off any parts/oils need if he is in the area.
Scotte
Posts: 1145
Date Joined: 07/12/06
he was great for my last
he was great for my last service and did some other work on my boat all for a great price!
Timwoody86
Posts: 129
Date Joined: 05/07/14
Scott Mathews is the go
hey fishos Scott Mathews in mandurah is very reliable and good value his number is 0427836621 he's mobile so will come to you
shut up and fish
roddo
Posts: 486
Date Joined: 16/10/09
I had major issues with
I had major issues with brett doing a repair on my previous boat he had it for 5 weeks i got to the point where i was sick of waiting so one friday arvo i went down brett wasnt there as per usual i said to the nice young bloke i want it fixed this arvo or im towing it out of here now and not paying a cent within 45mins it was fixed paid the bill and will never go back which is a shame as its 5 mins down the road.
I think he has bitten off more then he can chew lately got to big to fast.
spinksy
Posts: 266
Date Joined: 06/10/10
I agree Roddo
He needs to either hire more people or pull back and concentrate on quality service. No issue with his mechanical ability but no one wants the run around
little johnny
Posts: 5355
Date Joined: 04/12/11
you should never
bad mouth someone,iam very supprised this thread has gone on for so long.i dont know him personnaly but 1 thing i do know,done a great job on my boys boat,saved him thousands,done great job on my mates boat (who helped me rebuild my swifty),great honest guy.could be family or worker issues ,should never bad mouth people on open forum.,cheap great to talk to ,does exellent job in my books.depends how you treat him.
.bad thread. great guy ,very dissapointed.i would recommend him over anyone for being honnest .good luck with boat yards .dont bag someone who is trying to do right thing, fu--ing sad.
sea-kem
Posts: 14962
Date Joined: 30/11/09
Agree Johnny, the guy hasn't
Agree Johnny, the guy hasn't had a chance at a right of reply. Bad form by a few on here, things like this should be dealt with personally by the two parties.
Love the West!
sarcasm0
Posts: 1396
Date Joined: 25/06/09
FML! little johnny
http://fishwrecked.com/forum/put-boat-servise
eziliving
Posts: 875
Date Joined: 30/12/09
???
???
Get busy living, or get busy dying!
Bodie
Posts: 3758
Date Joined: 05/11/07
I'm with you Little Johnny,
I'm with you Little Johnny,
I've got him Servicing both my engines tomorrow as he has done for the past 5 or 6 years. Does a great job for a great price and always fixed any issues I've had.
Constantly keeps me updated on new developments with the new Suzi's (Especially the new 150's out last year) as im interested in them.
As you can expect, anyone who is very good at their trade and charge a reasonable price will be in high demand. I was reluctant to comment on this as I'm sure he's aware of it, but need to give it a rest.
eziliving
Posts: 875
Date Joined: 30/12/09
yep im the same brodie have
yep im the same brodie have used him for the last 5-6 years and never an issue. he will always be the first guy i call to work on any of my boats.
Get busy living, or get busy dying!
VaSSagO
Posts: 126
Date Joined: 09/12/09
Looks like he is booked to do
Looks like he is booked to do both our jobs tomorrow.
So Brody, how long ago did you book this service?
If less than 2 months ago, I will be annoyed and will reiterate my question. How do you get to the top of his priority list?
Bodie
Posts: 3758
Date Joined: 05/11/07
You must be the job at 9am or
You must be the job at 9am or something he mentioned.
I work round him, he is obviously mobile but I live out past Morley, so I usually meet him somewhere where he is already working, or take my boat down to his shop in Pinjarra.
Having 2 engines makes it economic as well as great service for me.
One would think Summer is the busiest time for most businesses in the boating industry, so possibly getting your annual service done in Winter might be easier.
uncle
Posts: 9474
Date Joined: 10/02/07
Haha there was a similar thread
Some weeks back the guy who put it on here was absolutely slammed edit whalers I believe
all aggressive fish love bigjohnsjigs
VaSSagO
Posts: 126
Date Joined: 09/12/09
Well on Saturday he said it
Well on Saturday he said it would all be done and ready to pick up tomorrow (Tuesday) afternoon.
We shall see what happens, I am hopeful it will be ready this time but definitely not holding my breath.
Saulty2
Posts: 655
Date Joined: 28/05/10
same here
he has done the right thing by me in the past and would be loathed to slag off at him , off the subject bought a package with 200 yamaha within 6 months started small leak of oil reported at least 4 times to dealer and yamaha direct they investigated once but to date still not fixed does that mean that yamaha is a S**t motor or has yamaha lost their way?
little johnny
Posts: 5355
Date Joined: 04/12/11
if anyone wants to be
nasty or be a prick , say it to someones face,wrong in my books,funny thing is i found out about this thread when i was on ham island,1 guy trying to help and serve people. not happy go else where, and pay double or tripple.and a hint engrave 1 letter on your fuel filter,put paint on your plugs ,which you pay for. see what happens, he may be taking on more than he can handle.fuck me .(lets hang him) give him a go, great guy supporting people,cheap and good in my books,bitch on face book ,not fishing site,better still go to marine doctor,(ouch),,new morgage needed. leave the guy alone trying his best,
fishy fingers
Posts: 1719
Date Joined: 28/04/07
He is unreliable
a boat manufacturer I know stopped using him because of this.....good luck to those who get good service from him...many dont
little johnny
Posts: 5355
Date Joined: 04/12/11
up to
individuals. my few encounters with him great guy,very honest , hard to come buy now days,i will have my boys use him anytime, good advice ,very good at his job,only my opionion,all good
.treat people how you want to be treat .johnny no mates l.o.l.
little johnny
Posts: 5355
Date Joined: 04/12/11
up to
individuals. my few encounters with him great guy,very honest , hard to come buy now days,i will have my boys use him anytime, good advice ,very good at his job,only my opionion,all good
.treat people how you want to be treat .johnny no mates l.o.l.
bradz
Posts: 693
Date Joined: 29/10/07
No problem for me
Had Brett service mine just before Christmas. Busy time, about 1 weeks notice. On time and price as quoted.
top bloke.
I did then the best that I knew how. When I knew better, I did better.
little johnny
Posts: 5355
Date Joined: 04/12/11
good to see
positive feed back. well done
scotto
Posts: 2470
Date Joined: 21/04/08
for what its worth
I used him once when i needed the 100 hour service on the DF115 on my old boat.
I dropped the boat at leisure cat in bibra lake, he serviced it that day as agreed, and he was nearly half the price of all boats,and it was still a warranty/log book service
No complaints from me.
Deleted
Posts: 6265
Date Joined: 26/04/14
yeah cant say i agree were
yeah cant say i agree were this thread has gone, shame really. his lads have done all good by me, even arranged to do 20 hour service late in arvo up in butler, no reason for him to want to do the service up here could have told me to take the boat down there but assured me as a buyer of new suzuki he will come to me if i can be a little flexible with time and give or take a few hours. no real drama taking the boat down for a service if needed.
by the way saved myself over $1500 compared to a much closer dealer of zuks, and had it done in roughly 4 days. dropped of saturday picked up and sea trialed tuesday (motor was in the state so that helps)
good luck with your boat vaSSag0
Tim
Posts: 2497
Date Joined: 26/09/06
8 yrs
Have used him for my Suzuki for 8 years as he fitted it from new and other stuff I have needed. Had my steering cylinder replaced last service as the seals had gone.
He is sometimes a bit slow as he gets busy but he has always done a good job for me.
His prices are probably part of the reason he is so busy as he is about half the price of other places which probably goes to show how often boat owners get ripped off.
eziliving
Posts: 875
Date Joined: 30/12/09
Yep his prices aren't based
Yep his prices aren't based on work load they are just fair and reasonable which as said is the reason why he is so busy all the time along with the quality of his work.
Get busy living, or get busy dying!
Tim
Posts: 2497
Date Joined: 26/09/06
little johnny
Posts: 5355
Date Joined: 04/12/11
good to see
he is a great guy, under the pump .no dought .honest saved my son thousands on new fit out,(double trouble) ,i dont know why people bag him.if unhappy go somewhere else,went to dealer for price on my sons new out board for 60hp .bretts price beat everyones by 2.500 gran.first service great .only phone call away.nothing nice to say ,say nothing at all,only my opionion,top guy
.
Jackfrost80
Posts: 8140
Date Joined: 07/05/12
We get itYou are a fan boy
We get it
You are a fan boy with bad spelling, grammar and punctuation.
Officially off the Pies bandwagon
jng
Posts: 488
Date Joined: 03/08/07
i have used brett for around
i have used brett for around 6 years, supplied and fitted a 175hp to my old boat, have since upgraded to a new boat which he also supplied the motor for. As others have said he does a good job at a good price, but he does get very busy.
Helped me out in exmouth over the phone on a sunday morning once, with water in the fuel/water seperator he explained how to clear it out over the phone. (dont get service like this to often)
I will continue to use him and im prepared to wait. saved me 1000's over the years.
Markie
Posts: 2149
Date Joined: 06/08/10
little johnny so just
little johnny so just because you and whoever got a good service and (actually got him to service your boat) means we all have to agree his service is great?
Jng just above a very good mate of mine told me to use brett so i did and gave him a call. Yep il call back in aweek. no call in 2 wks so i called back, same deal. Happened 3 times in over 4 wks... If i tell someone im going to call back to build them a brick wall i bloody well do it even though us bricklayers are flat outtt atm. If i cant do it i simply say im to busy.
I was there in exmouth when justin(jng) called because we were in the shit and brett gave him advice on a sunday morning for his motor which was very damn helpful but from my experience he wasnt very helpful at all. You say depends how you treat him???I did not act rude i was very patient aswell and iv never met him so what more do you want hahaha.
So on this post i reccomended marine masters and what a top bloke/service i got. Booked him in 4 days and everything went well so i wasnt lied to and i got the service i was after.
Thats my opinion so accept it
Cruise Control
Posts: 973
Date Joined: 03/11/10
I've been using Brett since
I've been using Brett since he used to run out of his backyard in South Yunderup. I have never had a problem, agree a day with him, drop the boat off on Saturday and pick it up the next Saturday. Best bang for buck outboard guy I have ever used.
Keenfisher
Posts: 4
Date Joined: 23/02/15
Good to see some positive posts.
I've had Brett fit and service my Suzuki motors for at least the last 7 years as well and have found him to be very helpful and never let me down when I have needed him as others have said he is normally a very busy person and will try his best to get everything done but as a small business with only himself and two up and coming marine mechanics to do the work and then you loose 33% of your workforce for an extended period of time the work will build up. I got my boat serviced the other day and yes it did take me a couple of phone calls to get hold of him but he did get back to me and Im prepared to wait because I know that the service I get will be exactly how I like it serviced in my driveway and being able to talk to the guy while the service is being done. None of this having to make marks on your oil filter,spark plugs or fuel filter to be sure it's changed I can see it done so to the people out there who have had problems with Brett I am sure that there are other service centres out there that would be happy to service or supply you an engine at a much higher price than Bertt would.
Gman66
Posts: 55
Date Joined: 15/02/12
My experience
when I purchased my boat a bloke put me onto Brett, saying "he's the best outboard mech around the place but very busy". All true in my book, I've had my motor looked after by him and his crew with no complaints and sometimes a bit of patience on my part. The trade off is I get excellent service, (never been lied to), honest conversations and a level of comfort that I can rely on my motor because it's looked after by a mechanic I can trust. At the boat show in Mandurah this year there were two Suzuki mobs, the first one I visited for advice did not have a clue and did not get back to me as stated, I then saw Brett and spoke to him, he knew exactly what the solution was, organised a repair date for me and all was good. I then bought an outboard for my small boat from him based on the excellent level of service.
I empathise with those who have not had a similar experience to myself and can only give first hand support from what I have experienced, I don't know why your experience has been as dissapointing as it sounds.
cheers
G
Acceptance is the key
VaSSagO
Posts: 126
Date Joined: 09/12/09
I got my boat back today
I got my boat back today with the new outboard on it!!
Blank Cheque
Posts: 221
Date Joined: 28/03/09
So would I be correct in saying you ordered the new 200hp 4 cyl
you would be one of the lucky ones to have one in the West. So was the issue really with Brett or was it that Suzuki had not supplied their dealer causing your delay ?
Its a little late to head home early
VaSSagO
Posts: 126
Date Joined: 09/12/09
Yes it is a new 4cyl
Yes it is a new 4cyl 200hp.
Brett advised me that our outboard had arrived in Perth from Queensland before Christmas. Wouldn't have time to fit before xmas, will have to be January. No problems.
We dropped the boat off at his workshop on 11 January and he removed our old motor being traded in. Brett advised on 24 January that he actually doesn't have our motor (over a month after he said it arrived).
On 3 February he advised us our motor will be here the following week, the motor was fitted on 24 February, 3 weeks later.
I do not know when the motor actually arrived.
Blank Cheque
Posts: 221
Date Joined: 28/03/09
I think you will find it was fitted the same day
I noticed Suzuki have only today released the long awaited data on its perfoamance would love to hear some feed back as the data was referencing a twin set up on a cat
Its a little late to head home early
Paul_86
Posts: 1449
Date Joined: 27/03/09
.
.
Deleted
Posts: 6265
Date Joined: 26/04/14
All the crap aside nice
All the crap aside nice motor
fishy fingers
Posts: 1719
Date Joined: 28/04/07
quality of work
I dont think his quality of work or niceness or price is the issue here, he clearly has has a bad communication problem, if he could be bothered to pick up the phone and call to explain he couldnt make an appointment after two or three weeks then I think most people wouldnt be so pissed it's the fact he dosent bother to call that pisses people off, it's not just recent either i got my motor new in 2012 and it was the same then.
Paul_86
Posts: 1449
Date Joined: 27/03/09
Yep agreed. I don't doubt he
Yep agreed. I don't doubt he is very skilled and by the sounds of things if your lucky enough to get him to work on your motor he is going do go a great job for a great price. But when someone stands you up 2 times in a row without a phone call or anything to say he can't make it, or even let you know he didn't make it and the client has to chase him up the next day to see what the problem is, well that's just piss weak! No common decency
fishy fingers
Posts: 1719
Date Joined: 28/04/07
quality of work
whoops double post
Blank Cheque
Posts: 221
Date Joined: 28/03/09
Well I'll be ordering another two from him next month
ive been dealing with Brett for years now without any issues. I guess some have had good service from him and others not so
Its a little late to head home early
Deleted
Posts: 6265
Date Joined: 26/04/14
change the title?
change the title?
tassy
Posts: 372
Date Joined: 30/06/14
You dont ask him for ya boat
You dont ask him for ya boat mate, you go down there an you take it an either motor or your cash or whatever...put in a complant to consumer afairs too.
Five bream an counting
One tree
One fooone hand
One jetty.
little johnny
Posts: 5355
Date Joined: 04/12/11
bad and good
good to see motor all fitted ,i do my own. my boys get brett ,great over phone (will always help) less overheads than shop.always cheaper ,
.all good back to fishing,
