What did your last vehicle service cost?

Hi all

Yesterday my Navara had its 40,000km service at the local Nissan dealer. Apparently, this is a 'major service' and it did include changing the LSD oil, transfer case oil, engine oil, assorted filters, etc. and lots of 'inspect this' and 'inspect that'.

The bill came to $954.65 (incl. GST). I can't say I was expecting anything close to that but if that's what they charge, what can you do?

Today I received a courtesy call from the dealer asking me if i was happy with the service that was done on my Navara. I queried the amount of the bill and was again told that it was a 'major service', so then I enquired as to their hourly labour charge. Anyone want to guess what they charge...how about $137.50 per hour! Apparently, that price is set by Nissan Australia, not the dealer. I reckon the mechanic would be lucky to see a quarter of this amount.

Haven't decided where I'll go for its 50,000km service....any suggestions???

So, what do you drive, what did your last vehicle service cost and who carried out the service?

regards
rusty...

 

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ricey's picture

Posts: 740

Date Joined: 24/12/09

I don't do dealers

Fri, 2012-09-28 21:30

 Last service cost $159 as discussed before, was told of a few things to expect in future, signs they were happening, and all good. That was Midas, but depends on the franchisee.

 

that sounds very steep for a car I imagine had nothing wrong with it!

 

i am in Joondalup so probably won't help you. I always have them call me if going to charge me extra and then I make the call to go ahead or not.

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Service

Fri, 2012-09-28 21:31

 I do my oils and filters myself after years of being abused by a wide variety of mechanics..... My advice is if you find a good 1 hold onto him.  $137 ph is the going rate for those sorts of dealers

tim-o's picture

Posts: 4657

Date Joined: 24/05/11

Dealerships......Look at your

Fri, 2012-09-28 21:44

Dealerships......Look at your lube sticker, messy writing? Bet an apprentice got the job too. We charge 100 per hour, so 137 is no surprise. Logbook servicing...well they get you there, dont want to void the warranty, gota do the servicing by the logbook. Idealy you want to take your vehicle to a small business you can trust, but they are very few and far between, trust me Iv had a hard time finding one to work for and I am satisfied I have finally found one. Get some quotes before the next service. Any place should give you a quote first and require your confirmation on any further work. We had a customer bring a Toyota quote in the other day and one part of the outrageous quote was 1200 bucks to clean, repack and adjust all four wheel bearings on a 100 series! We did the work, and naturally it cost the customer less than half the price. Im just glad I work in the industry, I see so many people waste money on cars that they should never own, ripped off at other places, inferior work due to MASSIVE amount of incompetent tradesman......Where do you live Gates???

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Ectopic's picture

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Date Joined: 19/10/09

 You think thats bad! On the

Fri, 2012-09-28 21:45

 You think thats bad! On the ozaudi forums a guy got stung for $970.00 for his first/15000km service which consisted of an oil change + "checks"! 

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scottland's picture

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ha checks

Fri, 2012-09-28 21:59

 drop the oil change the filter kick the tyre and your done

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Last service I had done on

Fri, 2012-09-28 21:59

Last service I had done on the prado was a major and included a timing belt change. Was around $1750 or so.

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Date Joined: 01/02/10

Last service I had done on

Fri, 2012-09-28 21:59

Last service I had done on the prado was a major and included a timing belt change. Was around $1750 or so.

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r.gates's picture

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Date Joined: 15/11/10

Whitehills

Fri, 2012-09-28 22:11

Tim, I'm in Whitehills.

I know a local mechanic who does some pretty good work and he's got a good name amongst his local customers so I think I'll be having a chat with him.

The other thing Nissan told me was that they are the only ones who use 'genuine Nissan parts' and they're also the only ones with the onboard computer 'Nissan Consult' software for checking your system. 

The dealer where I purchased the car, recently offered me their $150 fixed price service, which I imagine is the standard oil and filter change....obviously not the logbook service, though.

regards
rusty...

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tim-o's picture

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Crap, anyone can use genuine

Fri, 2012-09-28 22:30

Crap, anyone can use genuine parts. We have every manufacturers genuine coolant, genuine filters etc, so we can comly with warranty and logbook servicing. As for the scan tool, no big deal, most workshops have scan tools to suit a range of vehicles, they are only needed to read fault codes and read live data along with some other functions. Dont get sucked in by the dealers ploy to make you take your car there for servicing. Even if you have a warranty issue, it's not always an easy thing to have resolved. Talk to your local, nothing hard about getting genuine parts in before you bring the car to him. D40 diesel Navara?, Do the mechanic a favour and hose out around the oil filter (drivers side of engine at rear) before you take it in if you have had it on the beach. I spun the filter off one once and watched a load of sandy oil drain back into the engine!

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 Then what did you do ???

Sun, 2012-10-07 13:47

 Then what did you do ???

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mobil mindarie

Fri, 2012-09-28 22:22

U got stung! No doubt about it_ major service all oils inc diffs and transfer, filters, brake flush, rotate tyres, coolants, etc_ major service on 2008 pajero was about $450 from memory_  normal service is about $200.they're doing the 110k service this week. and yes it doesn't void ur warranty _ mobil mindarie workshop 93050975 when u find a good mechanic kiss the ground;) dodgy - U could buy a stella with the change

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 Baron Sportsman

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I have done it myself for the

Fri, 2012-09-28 23:36

I have done it myself for the last 70000 kms so was due for a new set of eyes. That price included timing belt, all accessory belts, radiator hoses, coolant, diff oils, tranny and gearbox oils, brake fluid flush, air con service and filter change and a fuel filter change. Happy if someone could recommend some decent sor (canning vale area).

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rooboy111's picture

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Yep seems very steep !!! My

Fri, 2012-09-28 22:27

Yep seems very steep !!! My family mechanic is never over $150.

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 One day I'll be a good fisherman ........

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i thaught it would be a good

Fri, 2012-09-28 22:55

i thaught it would be a good idea to get my triton ddone at the dealer... bad idea! $2100 later! same deal they said major service. i said major bullshit but i did get some stuff done under new car waraanty. they charged $150 PH. THE only upside is it was like a brand new car. down side was the price and they had it for 2 days. i think ill do it myself next time

pricey10's picture

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Im nearly due for a 40000km

Fri, 2012-09-28 23:59

Im nearly due for a 40000km service on my d40 navara. Can anyone now if I take to a private mechanic rather then Nissan will that affect my warranty? I don't wanna fork out $950

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Adam Gallash's picture

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Karratha tax

Sat, 2012-09-29 00:45

Karratha tax mate, you'll pay $950 where ever you take it up here, and dats cheeep bro!

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Took out a set deal with

Sat, 2012-09-29 01:23

Took out a set deal with Toyota on my new Hilux where all services are only $170.00 providing you get Toyota to do the service within the Warranty period and you stick to their warranty boundries, ie 3months/6months etc and not the km's. As it turns out most Toyota dealerships are so busy they are only too happy to put you off another couple of months and fitting you in for a service later.

Deal includes all replacement of Engine Oil & Oil Filter, checks on all other filters,suspension, greasing, rotation of tyres, Bla Bla Bla! the list goes on.

I'm no mechanic but I do have enough knowledge to know after a service to check oil clarity and grease nipples etc to make sure some sort of job has been done.

Good value I think, and I think Toyota have started this to try and peg back the lost service business that has hit most major vehicle brands because of their escalating prices.

And NO! I don't work for Toyota!

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Me also Bluetonic

Sat, 2012-09-29 13:45

took out the 60,000klm warranty for my 2010 Prado plus 2 more yrs mainly for the electronics on her.  Just got the 40,000klm big service they had the 4x4 for 4hrs and cost me $210, took it for a test drive, buggers didn't put the driving seat back to my position but you get that, he must have been 6' 10" hahah I have been very happy with my services so far. 

 

My only grumble with Toyota, is being retired we have only done 14,000klm  so I had to get the 40,000klm service which was all the oils in the diff,  tyres rotated, etc  Said to the rep., what happens when I do the real 40,000klm, he mumbled sometimes I couldn;t understand. Noticed it would have been just over $500 for labour, not includes oils etc.

 

I have contacted Toyota to ask them if they could have a different warranty per klms for retired people but haven't had any response.  We have a fantastic local mechanic we go to in Willeton which we use for our 93 Hilux and he doesn't charge like a wounded bull.

Personally think all new car dealerships should charge a bit less, then you would keep going back for your services, why charge so damn much, when the 60,000 warranty is up we will take the Prado to our local mechanic.

Must agree fellas if you can find a good mechanic like us that has his own business (plus a courtesy car) stick to him like shite to a blanket.

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Paul H's picture

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MMM I have the opposite

Sat, 2012-09-29 14:23

MMM I have the opposite problem I get in my car and find the steering wheel wedged against my chest.  But I'm 6'3" and I swear most of the guys at my mechanics don't need to hoist the car up very high to get underneath :-)

 

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Buy a second hand car, screw

Sat, 2012-09-29 05:49

Buy a second hand car, screw the warranty & learn to do all the work yourself, it's pretty basic stuff for the most part. My cars are serviced at least as often as recommended & I rarely suffer from any mechanical issues. On the rare occasions I have had a breakdown I diagnose it, I buy the parts, I do the work & I buy a bunch of new fishing gear with the money I have saved, which is a hell of a lot. As a bonus I know the job has been done & done right, not bodged up or handed down to some 2nd year apprentice that doesn't know coolant & oil don't mix.

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Thats another point too, if

Sat, 2012-09-29 07:01

Thats another point too, if the vehicle is a few years old, any major issue would have shown its ugly head by now. i dont agree with logbook servicing sometimes, especially when the kms arent reached, you are replacing items that are still fine. Best off having a regular oil and filter and inspection every 10k and replace things as reqd. The other things dealerships tend to do is upsell bullshit oil and fuel treatments, throttlebody cleans etc, all a load of wank, and I know for a fact some dealers use fortron products to do this! Iv always bought secondhand cars that are a few years old and have past the initial couple of year major depreciation, aswell as been out long enough for us mechanics to know what theyre like. The last of a model is generally a good option too as most issues are ironed out and has all the facelifts, better for resell. I wouldnt fell confident buying ALOT of new cars these days if planning to keep long term.

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I am, as I've said, merely competent. But in an age of incompetence, that makes me extraordinary.

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 Agree with you fossil you

Sat, 2012-09-29 07:06

 Agree with you fossil you save so much money doing shit urself, atleast you know you change a filter, not just drain the oil and leave the old one. My misses took her car to an automasters just to be charged 1500 for a service, fixing a seatbelt and fitting new fan belts on a poxy mazda 323. Automasters = autoshit!! Belts squeel like fuck on startup aswell!!

tim-o's picture

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You can feeeel the difference

Sat, 2012-09-29 07:40

You can feeeel the difference automasters makes.......to your back pocket 

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I am, as I've said, merely competent. But in an age of incompetence, that makes me extraordinary.

Posts: 215

Date Joined: 10/06/12

I don't know if you know cars

Sat, 2012-09-29 16:47

I don't know if you know cars or not, you may already have fixed it but just in case you don't/havn't............

I have only had the displeasure of dealing with a couple of 323's so I'm not up to date on all the models but as far as I know none of them are fitted with spring loaded belt tensioners. That means all you should have to do is loosen the bolt on the alternator slide adjustment (look for a bolt going to the alternator through a flat bracket with a long slot in it), use a lever push the alternator towards the outside of the belt (be carefull what you push the lever against) & while your holding the alternator tight with the lever, do the bolt back up tight. If that doesn't work then they have either installed the wrong belt (go get them to put the right one on) or the mechanic has left grease or something all over the belt that is causing it to slip (remove, wipe clean with a dry rag & then reinstall).

I'd never take a car to Automasters, or Ultratune, Midas or any other chain mechanical repairer. None of them are particularly good IMO & they all overcharge. If you can't do it yourself & don't have a handy mate, your better off finding a one off mechanic. The chain mechanics rely on volume to make profits, repeat customers are not a high priorit. The bloke that runs a single workshop relies on repeat business, so most times (not always) the bloke at the single workshop will offer a competitive price & do a better job because he can't really afford to have word spread that he does dodgy work or charges like a wounded bull.

sea-kem's picture

Posts: 15041

Date Joined: 30/11/09

I rung the dealership to book

Sat, 2012-09-29 07:46

I rung the dealership to book in for a service and by chance asked how much $490 they wanted when I queried this the reply was that the standard price (To change oil and filters) WTF. Rang and got lube mobile out $370 To do the same job and he even adjusted the breaks a few extra little things the dealer won't do unless you ask for and pay for. The dealers have to charge the prices they do to pay for the fancy offices you wait for your car in.

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Love the West!

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Date Joined: 07/09/11

Fixed price

Sat, 2012-09-29 07:53

I had fixed price servicing included in the purchase of my Prado. $200 for the first 100 000km inclusive. Is a good thing!

Paul H's picture

Posts: 2104

Date Joined: 18/01/07

Tim-o is spot on dealerships

Sat, 2012-09-29 08:57

Tim-o is spot on dealerships are a money making machine.  The dealer makes more from servicing than they do from selling cars - it's a rort.

The also generally have 4 apprentices to every qualified mechanic so the person working on yor car usually has little experience and they charge you an arm and leg for the privilige.

Plenty of other mechanical shops have the same diagnostic equip, can fit genuine parts, have a better ratio of qual mechanics are much cheaper and don't void your warranty (despite what the dealers tell you).  If your nissan dealer say's only they can fit geniuine parts go into their parts shop next to the service shop and you'll find you can by the genuine part yourself over the counter.

Other thing is due to lack of experience dealerships tend to make mistakes that can damage your car and they don't tend to be great in taking responsibility for errors and will try to tell you its anything but their fault

Cases in point

1 - Dealer machined my front brakes - I picked up the car and first time I braked the steering wheel shook so hard I could hardly hold it - it was dangerous.  Went back andf asked if they test drove it A- yes, took service manager for a drive, when I applied the brakes the wheel shook and I ask him again if it was test driven (which they charged me for) - he didn't answer and looked very sheepish. after some arguing they fitted new discs as they had stuffed the machining so badly.

2- New car with factory gas system (fitted at purchase by dealer) - was having trouble starting it in the morning when cold would switch from petrol to gas by itself and flood.  Took to dealer they asked if I could leave it overnight so they could see what it does.  Next day I went back they said "i see what you mean but we don't know what the problem is - that'll be $80 thankyou".   Me -what's the $80 for you haven't found the problem?? A -time spent trying to start it.  Me - not paying sorry!!  A - You can't have your car them.  Argument ensued with general manager and service manager - service manager told me they couldn't find the problem because it was an after market gas system.  I told them they fitted the gas system when I bought it off them and if it was after market I would sue them because I paid for factory system!  A- silence.  Took car without paying and told them to shove their bill and take me to court.

Took car to gas shop (as the dealer recommended) again left it overnight and same result - no diagnosis. picked up car from gas shop asking did I own him anything - A - why I didn't do anything - no charge. Went and bought and fitted new battery myself and the problem was fixed (battery was on its way out and not giving enough cranking amps). should've been one of the first things they checked.

3. One Dealer checked my transmission and topped up the trans fluid saying it was low.  few weeks later had another dealer service trans before a long trip.  They said the trans was way over full and the fluid was brown and frothy - Not the colour it should be and this was not picked up by other dealer who had overfilled trans. 

Took to trans specialist who ended up pulling apart trans and rebuilding it as coolant had been sucked into trans in a front end collision 6 months prior and all the insides had been corroding away and it was about to crap itself (in the end my insurer covered the $2500 bill as it should have been done when repaired).

 

I never go to dealers anymore - my local mechanic is great and doesn't charge half as much.  he points out any problems and tells me if they are urgent or can be left. He does warranty services and has all the equipment.  My sevices are never more than $250. and other work is charged at a reasonable rate (i think their labour charge is around $75 an hour from memory)

Cheers

Paul

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scottland's picture

Posts: 3040

Date Joined: 10/05/10

what do you guys get slugged for oil?

Sat, 2012-09-29 09:43

 mum has a fixed price service through john hughes and got charged $89 for 4 litres this sound rightish?

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Paul H's picture

Posts: 2104

Date Joined: 18/01/07

I assuming that didn't

Sat, 2012-09-29 13:09

I assuming that didn't include labour but did it also include disposing of old oil etc sometimes this is listed as a seperate charge to the new oil sometimes included.

Can always supply your own oil/parts etc and just pay labour/fitting - there is ussually around a 10% markup but if its just for the new oil it would want to be good oil.

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Good oil for your average car

Sat, 2012-09-29 10:06

Good oil for your average car should cost no more than $40 for 5lt. Oil filters for most standard passenger vehicles are around the $10 mark. Anything above that is the dealer making profits. Even the highest quality oils for high performance vehicles (usually synthetics, not actually oil) should cost no more than $70 for 5lt. Most dealers don't bother running a flush through the engine before changing the oil either so they most likely can't claim that as an extra cost & & even if they did do that it would only be an extra $15 worth of product. So no, $89 for 4lt of oil is not right, it's another dealer rip off & seeing as they most likely didn't flush the engine they won't even have done the job properly.

tommo77's picture

Posts: 461

Date Joined: 20/06/08

nissan stealership

Sat, 2012-09-29 10:29

I once got told to mark the rocker cover bolts before getting my valve clearances adjusted on my Patrol, went back the next day after handing it over to them and before i paid the $900 i checked the bolts which hadn't been touched. They ended up doing it the next day but the inconvenience and the fact they lied to me and were going to charge me all the $$ i wont go back.

Buz's picture

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Date Joined: 28/08/07

Once

Sat, 2012-09-29 10:37

Once bitten..........................

:)

quadfisher's picture

Posts: 1146

Date Joined: 28/09/10

U the man fossil.

Sat, 2012-09-29 15:15

Years ago , driving thru the burbs on a sat morning ,it was a line up of

dudes servicing and repairing there own cars, in the driveway

What happened? when did we become so lazy.

 

The usual excuse i hear is cars are too complicated , too much electronics etc

Too complicated to change your own oil?

I have done my own servicing since I was 17 and my first torana.

Since then I have owned cruisers, patrols , rocky, mitsub l200 etc etc

but also a 2002 grand cherro and a 1999 bmw 3 series, all full to the brim of electronics

brakes , clutchs, radiators and general servicing can be all done at home and much cheaper

than you would believe possible.

I was quoted 1200 bucks from jeep ( called for a laugh) to replace a power window motor,

New ones from the U.S cost 100 bucks on ebay, and 15 minutes to wack in , about 6 bolts.

saving 1100 sharmollys

As for voiding warrantys , I must admit I never have had a new car, so dont know much about it.

 

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quadfisher

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Date Joined: 10/06/12

I think it has a lot to do

Sat, 2012-09-29 16:14

I think it has a lot to do with our throw away style of living these days. People buy things these days expecting them to break & they are accepting of that as being normal. Many so called top quality products only last 5yrs & then they are simply thrown away & a new item put in it's place. 30 or 40 years ago that sort of crap wouldn't have been acceptable. Back then if people laid out their hard earned for a new car or whatever, they expected it to still be working in 10 or 15 years so naturally they took steps to maintain those items. Many people also claim they don't have the time to do their own car maintenance, which makes no sense to me at all considering how long they have to spend at work so they can afford to pay a mechanic.

I was brought up on a farm so to me, maintenance & repairs are just the done thing. For as long as I can remember I was outside with my old man fixing something, wether it be a car, a chainsaw or a combine harvester. If we were not repairing something I was put to work as a shed hand (shearing), cutting wood to sell or some other farm duty. These days the kids are handed a play station, iPad or pc & left to their own devices. 

So that's my thinking on why many men these days are more concerned with their oily skin than they are with the oil in their cars. Gives you a hint how I ended up with the nickname Fossil to.

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Date Joined: 17/06/10

servicing costs on outboards not to different

Sat, 2012-09-29 15:50

I was charged an arm and leg to have my 115 yamaha serviced at the local dealers in mandurah wheni queried him about cost he said they had serviced trailer as well put half a gallon of mixed concoctions in the fuel tank (it's a 4 stroke) I then said to him so if you have serviced the trailer what exactly did you do   A. we check the electrics bearings brakes wiring etc. I then flashed up the car and tried r/h trailer blinker which wasn't working when i took the trailer in still not working after non asked for service. Asked why blinker ris still not working after you tell me you serviced the trailer A blank look the i'll have a talk with the apprentice about that..what a lot of rubbish after an animated loud debate i left not paying for trailer service. i brought a book on how to service the motor and  now do all serviceing myself,having done an appreticeship (F&T) don't believe it's always the apprentices fault a lot of times cheap casual labour is used to do some jobs and the poor aprentice gets the blame for all stuff ups

Sotty if i've hijacked the thread just there is a lot in common with car and outboard servicing jobs.

Posts: 315

Date Joined: 07/05/11

same same but different

Wed, 2012-10-03 08:22

 good luck for the average joe_ did water pump pn the 115 and then couldn't get the leg back on as it had clicked into gear_ hours of fun. hear what you're saying about doing it yourself too but I cannot buy air, fuel, oil filters and 10L of oil for  the cost of the service at mobil mindarie_ and their advice is free

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 Baron Sportsman

Just the depth that Varies

Bodie's picture

Posts: 3758

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tim-o, where abouts you work?

Wed, 2012-10-03 08:58

tim-o, where abouts you work? could use a good mechanic!!!!

 

Have got a jeep commander which is due for its 110k service (out of warranty)

 

This will be ony the 2nd service out of warranty and everytime I've had it done by DVG in Melville (Authorised Jeep service centre). Every service has been over 1k last one was about 1,500 from memory.

tim-o's picture

Posts: 4657

Date Joined: 24/05/11

Oh maan! Me and my big mouth!

Wed, 2012-10-03 13:25

Oh maan! Me and my big mouth! I hate Jeeps lol. My mate rang me today coz hes lookin at one, I told him no, dont do it, oh well I warned him....

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I am, as I've said, merely competent. But in an age of incompetence, that makes me extraordinary.

Bodie's picture

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Date Joined: 05/11/07

hey!!! they are a good car.

Wed, 2012-10-03 13:52

hey!!! they are a good car. At least mine has been.

 

Plenty of grunt, good on fuel, very few mechanical issues so cant complain probably the best car I've owned.

3ltr turbo diesel with as much torque as a 200 series  :)

tim-o's picture

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Date Joined: 24/05/11

Hah, pm sent dude

Wed, 2012-10-03 14:15

Hah, pm sent dude

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I am, as I've said, merely competent. But in an age of incompetence, that makes me extraordinary.

Posts: 181

Date Joined: 07/12/08

Dealer tricks to fleece the

Sun, 2012-10-07 12:35

Dealer tricks to fleece the peasants

1. oil change, simply take an oil filter from another vehicle which is still in good condtn at place it on yrs, this happens often, save a whole $6

2. pre service checks when buying a new car, ussually not done or lots not done. i know of one wangara dealership which has had 6 cars with kucfed motors low on oil straight out of dealership to to client

3.charge the client qual mechanics rates when an apprentice does the work, which is ok, we all gota start somewhere but work aint properly checked

4.charging for work which really doesnt need to be done at the time,,,dealers charge like wounded bulls cause they have huge overheads which the local mechanic doesnt

 

not all dealerships are like this though...i had  one dealer verbally qoute me $3k for an electronic module in an old commy i had.....i smelt a rat, asked for a written qoute which he refused....took it to holden in ossie park at it was a $50 cable,,,some dealerships are good

 

always ask for written qoutes if  they statr getting out of hand

 

my advice ask around thru friends and  find a local who is honest and does the right thing.....there are lots of tradies which do and its all word of mouth

 

if any1 would like the number of the mecahnics i use they are located in wangara.....minor service to full ground up builds and restos

 

all their clients are long timers as i am....good luck

Dale's picture

Posts: 7930

Date Joined: 13/09/05

 I have fixed price servicing

Fri, 2012-10-12 15:24

 I have fixed price servicing for my XR6 at the Ford dealer at 250 or there a bouts and my local Subaru mechanic is ok too and does a great job. Busselton Subaru Service if you need a good suby mechanic down this way.

cheers

Dale

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"Just because you are a Character, Doesn't mean you have Character."

Mr Wolf

 

 

outdoinit's picture

Posts: 1009

Date Joined: 05/10/12

Got Ripped on that one Rusty..

Tue, 2012-10-16 20:11

I have had major service done on 200 cruiser and I have never paid even close to that??? Ripped Mate, Tell em to Jam it n go elsewhere..

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 I've spent half my life fishing.. The other half I have wasted..